Privacy Policy

This Privacy Policy describes the types of information we collect when you:

Visit the Volts Electrics Limited website.
Interact with us online, such as through our social media platforms (“Online Activity”).
Interact with us offline, such as by telephone or during in-person events (“Offline Activity”).

These activities are collectively referred to as our “Services.” Please read this Privacy Policy carefully, as it explains how Volts Electrics Limited may use and disclose your information and your ability to control certain uses of it. By using our Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy, and you also agree to our Terms of Use, which are incorporated by reference. If you do not agree, please stop accessing or using the Services and see the information below about your rights.

What Information Do We Collect?

Volts Electrics Limited collects information that identifies, describes, or is reasonably capable of being associated with you (“Personal Information”). This may include:

Personal Identifiers: Name, date of birth, phone number, email address, and postal address.
Financial Information: Payment card number, billing address, and other related financial information. We also collect transaction details, such as your purchasing history.
Audio, Electronic, and Visual Information: Photos or other information you share on our website or social media accounts, including your social media account ID and profile photo.
Internet Network Activity: Details about how you use our website, such as the services you view and the websites you visit before and after ours. This may include information collected through cookies and similar technologies.

Personal Information does not include publicly available information in government records or any data that has been de-identified, aggregated, or otherwise anonymized.

Where Do We Collect Information From?

We collect your Personal Information from the following sources:

Directly From You: When you purchase services, sign up for newsletters, or contact us.
Cookies and Similar Technologies: When you use our website, we collect information as described in the section on Cookies below.
Social Media Platforms: When you interact with us on social media, including linking to your social media accounts or sharing content.
Business Partners: When our partners have your consent or another legal basis to share your information with us.

How Do We Use the Information We Collect?

We use the information we collect to:

Provide you with the information or services you have requested.
Contact you with newsletters, promotions, or other materials from Volts Electrics Limited or our partners.
Enable you to interact with third-party services, such as social media platforms.
Address technical issues and prevent unauthorized activity.
Analyze how you use our Services to develop new products or improve existing ones.
Enhance user experience and provide customizations.
Prevent and detect crime or fraud.
Operate our day-to-day business activities.

When Do We Disclose Information?

To accomplish the purposes listed above, we may share the information we collect with:

Service Providers: Who help us operate our business and provide services, such as processing your requests or analyzing sales data.
Marketing Partners: Who assist us with advertising, targeting audiences, and improving marketing efforts.
Legal Matters: When required by law to respond to legal processes, government requests, or investigations, or to protect the security of our website.
Business Transactions: In the event of a sale or transfer of business assets, your information may be transferred to another entity.
Aggregated or Anonymous Data: We may share de-identified or anonymized data for marketing or analytics purposes.

Cookies

Our website uses cookies, tags, pixels, and similar technologies (“Cookies”) to provide, customize, evaluate, improve, and protect our Services. Cookies help us remember your login details and track your activity on our site.

How Can You Manage Cookies?
You can manage cookie preferences by adjusting your browser settings to block certain cookies or notify you when cookies are set. Please note that blocking cookies may affect the functionality of our website. Refer to your web browser’s settings for more details.

Your Choices and Opt-Outs

You can opt out of receiving marketing communications by sending an email to hr@voltselectrics.co.uk with “Do Not Email” in the subject line. We are not responsible for informing third parties with whom we have already shared your Personal Information of any changes requested.

Third-Party Content, Links, and Plug-Ins

Our website may contain links to third-party websites or social media plugins. We are not responsible for their privacy practices, and we encourage you to review their privacy policies.

Public Forums

Any information you disclose on our website or public forums may become public information. Please exercise caution when sharing Personal Information in these areas.

Changes to This Privacy Policy

We reserve the right to modify this Privacy Policy at any time. Changes will be posted on the website, and your continued use of our Services signifies your acceptance of these changes.

How to Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at hr@voltselectrics.co.uk,84 Alexandra Rd, Walsall WS1 4AZ, United Kingdom, or call us at 07448790404.